Travel Insurance Wording Specialist

Remote
Full Time
Products and Compliance
Experienced

As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind®

We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers.  


 

JOB SUMMARY

The Travel Insurance Wording Specialist supports the Enterprise, the Product Team, Sales, and Compliance Departments as a technical drafter of Policy Wordings, Certificates of Insurance, Master Policies, and Master Services Agreement. Their role is to assist the Product Compliance Manager, Portfolio Managers and Director of Global Products with corporate initiatives, wording projects, and wording updates and in accordance with the annual Corporate Product Calendar. They will help to evaluate and provide input on development of new products, existing products, and all associated wordings per the IMG various business portfolios.

The departments that this position will collaborate with on a regular basis are the EPMO, Operations, Underwriting, Business Intelligence, Claims, Sales, Account Services, Legal, Claims and Marketing.
 



JOB DETAILS

  • Location: Corp Office is located in Indianapolis, IN
  • Remote and Hybrid Schedule available
  • Mon-Fri 1st shift hours
 

PERKS

  • Comprehensive Benefits package including Medical/RX/Dental/Vision Insurance
  • 401k Plan with company match
  • Paid Time Off and Company Paid Holidays
  • Casual Dress Environment
  • Tuition Reimbursement Plan


 

DUTIES AND RESPONSIBILITIES

  • Primary tasks will be to assist in the process of the annual product calendar wording review and the creation/drafting of wordings for new and existing product updates.
  • Technical writing of wording where needed to support a product’s benefits and their intent.
  • Report on the progress and assist to keep the calendar on schedule for specified launch dates. 
  • Memorialize historical tracking of changes made to the various plans in SharePoint or other designated team sites.
  • Communicate with key stakeholders and assist in product training for the sales team and other key stakeholders.
  • Support technical product changes including testing in websites and other core systems and working with third party vendors to communicate necessary changes.
  • Maintain repository of product change suggestions from all business areas to review/present at the time of product update and/or creation.
  • Create modification documents to support product training.
  • Support competitive analysis efforts with Portfolio Manager in reviewing competitors’ wording and plan designs; serve as SME on carrier filings including bracketed options to consult with Commercial team as required.
  • Communicate with the carrier for approval of drafted documents.
  • Publish wordings upon completion.
  • Assign wordings to the document guidelines within AdminSys.
  • Ensure the process follows standard operating procedures and SLAs. 


 

QUALIFICATIONS

  • Minimum (5) Years’ Experience in Travel or Travel Insurance Industry with emphasis on one or more of the following areas:
    • Policy forms and drafting
    • Claims Examining
    • Underwriting
    • Sales or Benefit Design
    • Project Management, Microsoft Office Products, Document Imaging, Documentation Skills, Data Entry Skills, Analyzing Information, Problem Solving, Verbal Communication, Customer Focus, FDA Health, and HIPAA Regulations, FCA UK Regulations, General Math Skills, Statistical Analysis


 

PREFERRED SKILLS

  • Project Management, Microsoft Office Products, Technical writing, Document Imaging, Documentation Skills, Data Entry Skills, Analyzing Information, Problem Solving, Verbal Communication, Organization an attention to detail, and the ability to comprehend contracts and documents


 

IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.

Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

150
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status



Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*