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Office Support Team Member

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International Medical Group, headquartered in Indianapolis, is seeking multiple ambitious and energetic Office Support Team Members to join an elite team focused on being the go-to liaison for group policy administration questions and enrollment fulfillment procedures.

The Office Support Team Member will be part of the Certificate Holder Services department and is responsible for providing excellent service and support to insurance producers and prospective customers. In the beginning you will be responsible for general administrative duties such as but not limited to assembling enrollment packets, data input of names of the insureds, email and live chat conversations with group policy administrators. The more you challenge yourself to learn new roles and responsibilities, the more responsibility you can take on. 


  • Apply basic administrative skills to perform standardized duties (e.g., to create memos, reports, spreadsheets)
  • Strong computer skills in applications such as Microsoft Office Word, Excel
  • Filing and records management systems (Data Entry)
  • Exercise judgment to shift priorities and organize multiple tasks simultaneously
  • Use proper grammar, spelling, and punctuation when reviewing and/or editing documents for accuracy and completeness
  • Maintain confidentiality of our clients private information
  • Be organized, focused and able to multi-task


  • 1+ year of customer service experience; i.e. analyzing and solving producer and customer issues
  • Basic level of proficiency in Microsoft Office Suite software and various corporate databases.
  • Effective organizational, interpersonal, and communication skills required to help resolve routine problems, answer general questions, and know when to escalate more complex issues


  • On site fitness center
  • Casual dress through the dog days of summer
  • 401k with a 2 year vesting period
  • Short and Long term Disability after one year of employment
  • Full tuition reimbursement after one year of employment

As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day,vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves Global Peace of Mind®

Come help IMG work. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers.



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