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Business Analyst

IMG is currently seeking a Business Analyst

The Business Analyst reviews, analyzes and evaluates client business systems and business needs, in order to maintain and build systems to meet overall business strategies and ensure compliance.  They also apply a broad knowledge of analysis techniques, methods, and practices to optimize the analysis effort for effectiveness and efficiency.  They receive assignments from the BA Manager based on vetted ideations and requests, needs of business partners, and overall departmental needs. The BA will also work productively in a fast-paced Agile environment.

As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes.  Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves Global Peace of Mind®

Come help IMG work. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers.

Duties and Responsibilities

  • Meet with stakeholders and other business representatives to elicit requirements and propose solutions
  • Creates, evaluates and updates documentation for client needs, program functions, and steps required to develop or modify software
  • Maintains all business rules and use cases for specific applications and application interactions
  • Manages all documentation related to new product implementation and existing product changes
  • May evaluate proposed software or software enhancements for feasibility
  • Performs some scenario-based testing from the perspective of various client roles
  • Reviews and revises policies, providers, procedures, and standards for the business analysis team
  • May help coordinate with stakeholders, subject matter experts, developers, quality assurance resources, and technical experts to support testing based on requirements
  • May assist in the development of training programs and perform actual training
  • Acts as a technical resource and mentor to other team members and may lead and direct the work of others
  • Reports to manager all updates, change of status of all work being performed
  • Takes responsibility to make sure the team is informed of assigned projects in the event of a scheduled absence

​Experience Requirements

  • 5+ years of business analysis experience
  • B.S. or B.A. or equivalent work experience required
  • Proven track record of timely completion of business analysis requirements to project specifications
  • Possesses general understanding in the areas of application programming, database, and system design and a thorough understanding of our technical capabilities
  • Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems and pushes creative thinking beyond the boundaries of existing industry practices and client mindsets
  • Excellent professional development skills such as oral and written communications, personal credibility, teamwork and collaboration
  • Highly organized, self-motivated, customer oriented and able to work independently as well as within a team and with internal business and technology partners
  • Skilled in building and motivating teams and possess ability to build strategic  relationships and influence people at all levels of the organization
  • Comfortable in a fast-paced, multi-tasked environment
  • Excellent documentation skills, Excellent written and verbal skills, and analytical skills
  • Knowledge of all software methodology types (Waterfall, Iterative, Agile)



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