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Medical Concierge Representative

Located in Indianapolis, Akeso Care Management® (ACM) is a URAC accredited international health care management company specializing in the complete spectrum of domestic and international medical management services. We offer a unique blend of service components and expertise in cost containment. ACM is wholly owned by International Medical Group, one of Indianapolis Star's 2010 Best places to work. We are located across from the Children’s Museum near downtown. Just look for the dinosaur.

We are currently seeking a Medical Concierge Representative. You will be the front line for supporting the needs of our constituents by doing extensive research and price shopping related to reducing medical costs. While medical sales and or work within the medical industry is greatly desired, those with an intense desire to find the best deals, whether it be on flights, home loans, groceries etc., are encouraged to apply. 

Scope and Responsibilities:

  • Research quality scores and costs associated with medical care
  • Research alternative providers to reduce health care costs
  • Assist members in navigating the medical system.
  • Provide members with network information
  • Provide reports to members with cost/quality data as well as educational material as necessary
  • Create and update metrics related to cost savings potential and best business practices 
  • Prepare, e-mail/mail and/or fax documents to members and providers
  • Take incoming calls from members, providers and TPAs


  • Must be willing to adjust and grow as the position demands
  • Ability to analyze information and make judgements based on that information
  • Initiative to document all work related processes and suggest process improvement


  • On site fitness center
  • Full Benefits package including Med/Den/Vision insurance, Vacation & PTO time
  • 401k
  • Short and Long term Disability
  • Full tuition reimbursement after

As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves Global Peace of Mind®

Come help IMG work. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers.

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