International Medical Group, headquartered in Indianapolis, is seeking a professional and motivated Customer Service Representative to join our team in providing world class insurance services.
The Customer Service Representative is responsible for providing excellent service and support to our clients. You will answer incoming phone calls, email, and live chat conversations with insurance providers, medical staff, and customers, all while ensuring an excellent level of customer service and productivity. You will be the front line for IMG and our growing number of international clients, and as such must present yourself well on the phones and through email. Lastly you must have the ability to stay calm under pressure and the desire to work in a fast-paced environment.
Duties and Responsibilities
As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind®
We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers.