Vice President - EPMO
As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind®
We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers.
JOB SUMMARY
The Vice President - EPMO will oversee an enterprise wide portfolio of programs and projects; direct project managers and coach project managers and business analysts; maintain project management and business analysis standards, processes, and key performance indicators; ensure the resolution of issues impeding project success; assist in demand and capacity planning, build visualization and communication of resource constraints, coordinate project portfolio reporting; facilitate strategic project planning; design and implement project management training programs; and strive for continuous improvement of project management and business analysis practices.
JOB DETAILS
- In Office & Hybrid work schedules available
- Relocation Expenses Reimbursed: No
- Qualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position.
DUTIES AND RESPONSIBILITIES
Responsibilities:
- Responsible for the direct management of Project Management managers including staffing, performance management, career development & growth, training, and employee relations.
- Responsible for providing strategic direction and leadership to the EPMO department to best achieve departmental and company goals. Develop and maintain a metrics-based performance culture to drive success across the organization
- Responsible for resourcing and project staffing; assessing hiring needs, interviews, and hires to align with the needs of the departments
- Support the development and implementation of Project Management and Business Analysis Standard Operating Procedures (SOPs), work instructions, policies, procedures and ensure personnel are trained appropriately.
- Train Project Management and Business Analysis staff regarding applicable SOPs, policies and all project management tasks required for project initiation, maintenance, and closure.
- Oversee project management and coordination of all IMG product and service implementations across the organization. Work with the Project Managers to routinely evaluate and escalate project risks and mitigation strategies, project timelines, project activities against scopes of work, and assist with identifying changes in project scope or efficiencies to maintain timelines. Collaborate with corresponding departmental management in resource allocation planning.
- Keep leadership informed of changes related to new and ongoing projects within the organization; resolve and/or escalate project issues and resource constraints in a timely fashion to enable informed decision making.
- Serve as a leader, point of mentorship, and point of escalation for the EPMO team.
- Serve as a champion of continuous process improvement within the department; bring efficiencies and best practices to the organization through the design and implementation of new or updated tools, procedures, or workflows
- Coordinate and lead EPMO’s participation in the Annual Planning and Forecasting processes; meet with department heads, sponsors, business and development leads; determine process to aggregate demand and determine organizational and IT capacity
- Execute the strategy for the Portfolio Management framework; areas of focus will include Resource Capacity Planning, Portfolio Alignment and Tools.
- Lead Prioritization and Project meetings, interfacing with the IMG Leadership team, Project Managers, Functional Managers, and IT leadership
- Assist in the capture and accurate reporting of Capitalizable IT hours for the organization
- Key vendor contact/administrator and evangelist for specified portfolio tools
QUALIFICATIONS
- 10 – 15 years of work experience in project, portfolio, and team management.
- Thorough knowledge and demonstrated experience with all SDLC methodologies and best practices (agile, iterative, and waterfall)
PREFFERED SKILLS
- Good communication and presentation skills.
- Strong collaboration and teamwork capabilities.
- Good cultural intelligence and ability to work across diverse geographies and business areas.
- Good project management and solution provision skills
- Positivity, adaptability and the resilience to be successful in a fast-paced, global environment
- Bachelor’s degree in Computer Science, Business Administration, or related fields PMP or similar
- CSM or similar
PERKS
- Quarterly performance bonus (*must meet department standards and qualifications)
- Flexible work schedule
- Comprehensive benefits package including Medical/RX/Dental/Vision insurance
- 401k Plan with company match
- Paid Time Off
- Free employee parking
- Tuition reimbursement plan
IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.