Human Resources Manager

Princeton, NJ

Full Time

Manager/Supervisor

As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind®

We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers.

Job Summary
The HR Manager will be the dedicated HR leader for IMG’s wholly owned subsidiary, Assist America. The HR Manager will facilitate all aspects of HR for the US-based Assist America employees and will support the ongoing integration of Assist America into IMG. The integration work will include 1) documenting all existing Assist America HR policies, processes & procedures 2) developing and implementing a plan to harmonize Assist America and IMG policies, processes & procedures.

This role is a key strategic and operational partner to both Assist American and IMG, responsible for ensuring HR programs, policies, and practices are compliant, effective, and aligned with company goals and regional requirements. The role requires strong knowledge of US employment law, experience working in a matrixed or parent-subsidiary environment, and the ability to operate effectively in a culturally diverse, fast-paced environment.

The HR Manager will report directly to IMG’s Chief Human Resources Officer.

Job Details

Location: Princeton, NJ - In Office
Qualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position.

Perks

Comprehensive benefits package including Medical / RX / Dental / Vision / Life & Disability Insurance
401k Plan with company match
Generous Paid Time Off and Company Paid Holidays
Tuition reimbursement plan

Key Responsibilities
HR Policies & Processes

Fully document all existing HR policies, processes and procedures at Assist America
Partner with IMG HR to develop and implement a plan to harmonize Assist America and IMG policies, processes & procedures – starting with migrating US Assist America employees to IMG’s HRIS, payroll and benefits

Employment Law & Compliance

Ensure compliance with federal and state employment laws
Support compliance efforts across the US by partnering with other IMG HR leaders and external employment specialists
Maintain and update HR policies, procedures, and employee handbooks to reflect legal and organizational changes

HR Business Partnering

Serve as a trusted HR advisor to business leaders and managers
Provide guidance on workforce planning, organizational design, performance management, and employee engagement
Support leaders with people-related decision-making that is aligned to business strategy and regional HR priorities

Employee Relations & Performance Management

Manage employee relations matters, including grievances, disciplinary actions, and performance improvement processes, ensuring fair and consistent outcomes
Coach managers on performance management, feedback, and employee development
Promote a positive, inclusive, and respectful workplace culture

Talent Life Cycle Management

Conduct full cycle recruiting for the US Assist America team, partnering with hiring managers and IMG Talent Acquisition as needed
Manage full employee lifecycle; including onboarding and offboarding processes to ensure a seamless employee experience

Compensation & Benefits

Support annual compensation review processes, including salary benchmarking and bonus programs
Answer employee questions about benefits, which are administered by the Assist America Finance Team
Administer IMG benefits for Assist America employees once harmonization is complete
Provide guidance on remuneration frameworks and compliance with local regulations

HR Operations & Regional Collaboration

Manage HR data, reporting, and metrics, ensuring data accuracy and confidentiality
Work closely with global and regional HR teams to implement HR programs and initiatives
Support HR projects related to growth, restructuring, acquisitions, or system implementations

Culture & Engagement

Partner with managers to identify development needs and promote continuous learning
Contribute to engagement surveys, action planning, and regional people initiatives

Qualifications

Bachelor’s degree in human resources, Business Administration, or a related field
7–10 years of progressive HR experience
Strong knowledge of New Jersey and US federal employment legislation and HR best practices
Experience working in a matrixed or parent-subsidiary environment
Experience in global organizations is an advantage

Skills & Competencies

Strong business partnering and stakeholder management skills
Excellent communication and influencing abilities
Ability to navigate cultural differences and work effectively across regions
High level of discretion, integrity, and professionalism
Strong problem-solving skills and the ability to manage competing priorities
Experience with HRIS systems and HR analytics

IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

By submitting my application, I certify that I have read and understand the applicant instructions included with this application and that the answers given by me to the foregoing questions and statements made by me are complete and true to the best of my knowledge and belief.

I understand that any false information, omissions or misrepresentations of facts called for in this application, whether on this document or not, may result in rejection of my application or discharge at any time during my employment.

I understand that this application form is intended for use in evaluating my qualifications for employment and that this application is not an offer of employment. I further understand that if hired, my employment will be considered "at-will" and that my employment may be terminated for any reason, with or without cause or notice, at any time by me or the Company and that this application is not intended to constitute a contract of continued employment.

You acknowledge that you have read and agree to the applicant instructions and attestation of this application.*

Have you ever been employed or are currently employed by International Medical Group (IMG) or any of its subsidiaries (ALC Health, Global Response)? If yes, please provide your dates of employment with IMG. If no, please respond with N/A.*

How did you learn about this position?*

If referred by an employee of IMG, please provide the name of the employee that referred you.

Are you at least 18 years of age?*

Do you have an relatives currently employed by IMG or any of its subsidiaries (ALC Health, Global Response)? If yes, provide their name(s) in the next question.*

Provide the name(s) of relatives employed by IMG or any of its subsidiaries.

Are you legally authorized to work in the United States?*

Will you now or in the future require sponsorship for employment visa status?*

Are you subject to a non-compete agreement, non-solicitation agreement, or restrictive covenants agreement?*

What are your salary range expectations for this position?

**Instructions -- A numerical value/range is required in response. Responses such as negotiable, open, etc. without also including a dollar amount or range may delay your application processing.*

What is your highest level of education completed?*

Do you have at least 7 years of progressive HR experience?*

Are you able to maintain confidentiality and handle sensitive information with discretion?*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Invitation for Job Applicants to Self-Identify as a U.S. Veteran

A “disabled veteran” is one of the following:
- a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
- a person who was discharged or released from active duty because of a service-connected disability.
A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran status

I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Voluntary Self-Identification of Disability

Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 05/31/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Please check one of the boxes below:

YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Name	Date

Human Check*

Submit Application

We are Hiring!

Human Resources Manager

Apply for this position