Commercial Team - Summer Intern

Indianapolis, IN

Temporary

Commercial

Entry Level

As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind®

We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers.

Summary

The Commercial Team Summer Intern will have the opportunity to experience work in multiple departments of an international medical insurer. Department experience to include: Commercial (Sales); Operations; and Medical Management. This position will initially support Commercial (Sales) in review current market conditions and specific business segments and Operations with support of the member appeals. Additional experience may include other areas of the organization and needs arise. Ability to work in a fast-paced office environment, 90+% of the time sitting and using a computer. Looking for a flexible team player; with good communication skills; and attention to detail.

Job Details

Corporate Office: Located in Indianapolis IN
Flexible Schedule. Monday through Friday. Day shift hours
Qualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position.

Duties and Responsibilities

Identify key market information in support IMG Commercial (Sales)
Documentation of market information to include source data
Inbound customer mailbox management to include:
- sending acknowledgements
- triage incoming correspondence
- route to relevant departments
Review and documenting of member appeals to include:
- review of appeal
- classification of appeal type
- classification of appeal cause
- documentation of such findings
Respond to escalated claim queries
Outbound calls to medical providers
Coordinate and send basic appeal correspondence
Data entry into multiple systems
Other duties as assigned

Qualifications

High school Diploma
Computer skills and proficiency in operating common computer programs with focus on Excel and Word

Preferred Qualifications

Ability to work independently and solve problems
Enrollment in a post-secondary education program

IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.

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Commercial Team - Summer Intern

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