Senior Business Analyst

Remote

Full Time

Operations Solutions

Experienced

As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind®

We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travellers.

SUMMARY

The Senior Business Analyst reviews, analyses, and evaluates client business systems, processes, and needs, in order to maintain and build systems to meet overall business strategies and objectives. Applies a broad knowledge of analysis techniques, methods, and practices to optimise the analysis effort for effectiveness and efficiency. Receives assignments from the Enterprise Project Management Office or the Enterprise Business Requirements Management based on vetted ideations and requests, needs of business partners, and overall departmental needs. Works productively in a fast-paced Agile environment. In addition, the Senior Business Analyst may be required to lead other business analysts in the BA efforts for projects where multiple business analysts are allocated to a project.

JOB DETAILS

Corporate office is in Indianapolis, IN.
Location: Indianapolis - Hybrid and Remote available
Schedule: Day shift position from 8:00 am to 5:00 pm
Relocation Expenses Reimbursed: No
Qualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position

PERKS

Comprehensive benefits package including Medical/RX/Dental/Vision insurance
401k Plan with company match
Paid Time Off and Company Paid Holidays
Free employee parking
Casual dress environment
Tuition reimbursement plan

DUTIES AND RESPONSIBILITIES

Leads and manages the requirement effort in assigned projects
Meets with stakeholders and other business representatives to elicit requirements and propose solutions
Acts as a liaison between business units, technical teams, and external vendors
Creates, evaluates, and updates documentation for client needs, program functions, and steps required to develop or modify software or non-automated business processes
Supports the mapping and integration of systems including EDI and other data exchange protocols.
Assist in the implementation of new technologies and ensure alignment with business goals
Manages business rules and use cases for specific applications and application interactions
May evaluate proposed software or software enhancements for feasibility
Helps coordinate with stakeholders, subject matter experts, developers, quality assurance resources, and technical experts to support testing based on requirements
Performs demos and assists in the production of training materials as needed
Reviews and contributes to policies, procedures, and standards for the business analysis team
Coaches and performs requirements reviews for more junior business analysts
Supports manager of business analysis in BA practice roll out and communications
Reports to manager all updates, change of status of all work being performed

QUALIFICATIONS

BS. or B.A. in Information Technology, Computer Science, or equivalent work experience plus 7+ years’ experience as a business analyst required
Performed comprehensive analysis and process of U.S. claims for a global organization.
Led the successful implementation of auto-adjudication for systems for U.S. healthcare claims within a global organization, enhancing processing efficiency and significantly reducing manual intervention.
Designed, implemented, and analyzed Electronic Data Interchange (EDI) integrations, facilitating seamless data exchange between internal systems and external partners.
Utilized SQL databases for data analysis, reporting, and mapping integrations with other systems, supporting seamless interoperability and data-driven decision-making.
Demonstrates expertise in analysing and configuring insurance claims systems to optimize operational workflows and ensure system integrity
Demonstrated requirements management, elicitation, and documentation skills
Proven Leadership in Complex Project Environments: Demonstrated expertise in guiding and leading teams of business analysts through intricate projects.
Ability to initiate and coordinate small enhancement efforts independently
Triage and coordinate response to incoming production issues and tickets
Possess understanding and expertise in the SDLC and knowledge of general principals of application programming, database, and system design
Experience in an agile development environment
Exhibit confidence and an extensive knowledge of best practices when solving business problems and push creative thinking beyond the boundaries of existing process
Experience in understanding and documenting business process workflows
Excellent professional development skills such as oral and written communications, personal credibility, teamwork, and collaboration
Highly organized, self-motivated, customer oriented and able to work independently as well as within a team and with internal business and technology partners
Skilled in building and motivating teams and possess ability to build strategic relationships and influence people at all levels of the organization
Comfortable in a fast-paced, multi-tasked environment
Excellent documentation skills, Excellent written and verbal skills, and analytical skills
Knowledge of all software methodology types (Waterfall, Iterative, Agile)
Experience working with Word and Visio in addition to other MS Office tools

PREFERRED SKILLS

BA certification

IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.

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Senior Business Analyst

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