Sales Support Administrator

Cardiff, Wales, United Kingdom

Full Time

Sales Support

Entry Level

Sales Support Administrator

Fully Remote / Hybrid | 37.5 hours per week
Monday to Friday
Salary: £25,000 – £29,000

We’re excited to welcome a Sales Support Administrator to our team at IMG—one of the world’s leading international medical insurance providers. This is a Permanent, full-time opportunity (37.5 hours/week) based out of our Cardiff office, with hybrid working options available. Earning a competitive salary between £25,000.00 and £29,000.00.

Job Summary

To provide sales and administrative support to the IPMI Regional Sales Managers and Retention Manager, ensuring timely and accurate processing of quotations, renewals, and broker onboarding activities.

Duties & Responsibilities

Input quotation data into the relevant systems.
Manage the diary system to ensure quotation turnaround times (TATs) are met.
Monitor and manage the IPMI Sales inbox.
Distribute renewal terms directly to clients or through brokers.
Support Regional Sales Managers with sales campaigns and related activities.
Facilitate the Terms of Business Agreement (TOBA) process.

Qualifications

Sales and customer-focused mindset with strong commercial awareness.
Proficient in Microsoft Excel and other business systems.
Strong verbal and written communication skills in English.
Excellent planning, organizational, and time-management skills.
Analytical with strong attention to detail and quality.
Adaptable and self-motivated, able to work independently and meet tight deadlines.
Strong team player with the ability to collaborate across multiple stakeholders.

What We Offer

Fully remote working (with hybrid options available)
Structured training and ongoing development
A collaborative, inclusive, and supportive team environment
The opportunity to build a career within international healthcare and insurance
Bupa dental cover
Health Shield cash plan (optical, everyday healthcare and more)
Comprehensive travel insurance
Royal London pension scheme
Death in service benefit
Paid volunteer days
22 days annual leave plus 9 bank holidays (increasing to 30 days, pro rata)
Your birthday off

IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.

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By submitting my application, I certify that I have read and understand the applicant instructions included with this application and that the answers given by me to the foregoing questions and statements made by me are complete and true to the best of my knowledge and belief.

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Sales Support Administrator

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